MP1 CRM

Terms and Conditions for MP1 CRM

Welcome to MP1 CRM. By using our Customer Relationship Management software, you agree to comply with and be bound by the following terms and conditions. These terms outline the rules and regulations for the use of MP1 CRM’s services and software. Please read them carefully before accessing or using our platform.

1. Acceptance of Terms
By accessing or using MP1 CRM, you confirm your agreement to these terms and conditions. If you do not agree to any part of these terms, you must refrain from using our services.

2. User Responsibilities

Account Security: Users are responsible for maintaining the confidentiality of their login information and for all activities that occur under their accounts.
Data Accuracy: Users must ensure that any data entered into the MP1 CRM platform is accurate and kept up-to-date.
Prohibited Use: Users agree not to use the platform for any unlawful, harmful, or fraudulent purposes. Any attempt to compromise or disrupt the software’s performance is strictly forbidden.

3. Subscription and Payment

Pricing: MP1 CRM is offered as a subscription service with various pricing tiers based on the features and capacity selected.
Billing: Subscriptions are billed on a recurring basis (e.g., monthly, annually) as outlined during the purchase process. Users agree to provide and maintain valid payment information.
Cancellation: Users can cancel their subscription at any time. Access to the platform will remain until the end of the current billing period.
Refund Policy: Refunds may be issued at the discretion of MP1, typically under circumstances such as service outages or billing errors.

4. User Data and Privacy

Data Ownership: Users retain ownership of the data they upload to MP1 CRM. MP1 does not claim ownership of user data but requires a license to host, backup, and process it to operate the software.
Data Security: MP1 CRM implements industry-standard security measures to protect user data. However, no system is immune to potential breaches, and users acknowledge and accept these risks.
Privacy Policy: MP1’s use of data and privacy practices are governed by our Privacy Policy, which is incorporated into these terms.

5. License and Intellectual Property

License Grant: MP1 grants users a non-exclusive, non-transferable, revocable license to use the MP1 CRM software for business purposes.
Intellectual Property Rights: All intellectual property rights in the software, including but not limited to code, design, and proprietary features, remain the property of MP1.
Restrictions: Users may not copy, modify, distribute, or reverse-engineer any part of the MP1 CRM platform without prior written consent from MP1.

6. Support and Maintenance

Technical Support: MP1 provides technical support to users based on their subscription plan. Response times and availability may vary according to the plan level.
Updates and Maintenance: MP1 reserves the right to perform updates, enhancements, and maintenance to the software, which may require temporary system downtime.

7. Limitation of Liability
MP1 CRM and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the platform. Users agree that their use of the software is at their own risk.

8. Termination
MP1 reserves the right to suspend or terminate user access if there is a violation of these terms or if the platform is misused. Upon termination, user data may be deleted, subject to applicable data retention laws and policies.

9. Governing Law
These terms are governed by and construed in accordance with the laws of the jurisdiction in which MP1 is headquartered. Users agree to submit to the exclusive jurisdiction of the courts in that region for any disputes arising from these terms.

10. Modifications to Terms
MP1 reserves the right to modify these terms at any time. Users will be notified of significant changes, and continued use of the platform after modifications constitutes acceptance of the updated terms.

11. Contact Information
For questions or concerns about these terms, users can contact MP1’s support team or legal department through the provided contact methods on the MP1 website.

By using MP1 CRM, users acknowledge that they have read, understood, and agree to abide by these terms and conditions